Gold Coast Accommodation | Surfers Paradise Hotel | Gold Coast Hotel

Stop video Mute video

HOTEL FACILITIES & CAR PARKING

Explore the range of Hotel Facilities provided at Novotel Surfers Paradise

Explore the car parking options and hotel facilities provided at Novotel Surfers Paradise.

Uncover a variety of amenities designed to enrich your stay on Level 5. Whether you’re looking to relax by the heated outdoor pool, enjoy an outdoor BBQ, stay active at the state-of-the-art fitness center and sports court, or utilize our convenient laundry services, our facilities are here to enhance your experience at Novotel Surfers Paradise.

POOL AND HOT TUB

Come and experience the perfect harmony between the interconnected pool and hot tub, where you can swim, soak, and unwind in pure bliss. Enjoy the convenience of ordering food and cocktails while reveling in the captivating views.

Our Level 5 Pool and Hot Tub provide a complete and rejuvenating escape for your ultimate relaxation.

IMPORTANT INFORMATION

While we undertake facade improvements, the pool will be closed on weekdays from May 12 to May 25.

It will, however, remain open all day on weekends, public and school holidays.

Please note that the hot tub spa will be refurbished from April 28 to May 25 and remains closed over these dates.

For your convenience, alternative swimming options are available nearby. We apologise for any minimal noise during this period, and we are committed to keeping disruptions to a minimum.

Thank you for your understanding.

BBQ AREA

Our BBQ area is the perfect destination for those seeking an authentic Aussie BBQ experience. It is available for both group bookings and in-house guests, catering to different dining preferences.

In-house guests can also take advantage of our BBQ area as a budget-friendly option for family dining. Whether you’re looking to enjoy a relaxed evening or celebrate a special occasion, our BBQ area provides a convenient and affordable option.

To ensure cleanliness and tidiness at all times, a nominal fee is applied, which includes the provision of utensils for your convenience. We believe in maintaining a clean and enjoyable environment for everyone to appreciate.

Conveniently located on level 5, right next to the pool, our BBQ area offers a picturesque setting where you can unwind and indulge in delicious food. It’s the perfect spot to enjoy a meal while taking in the breathtaking views.

To reserve the BBQ area, simply approach our friendly concierge upon arrival. They will be more than happy to assist you in securing your spot and ensuring a delightful BBQ experience at Novotel Surfers Paradise.

IMPORTANT INFORMATION

While our facility is undergoing facade renovations, which will temporarily close our BBQ area from May 12 to May 25. Please note that the BBQ will still be available on weekends during this timeframe, and we look forward to its full reopening soon.

Thank you for your ongoing support. Your understanding and cooperation during this renovation period are greatly appreciated.

FITNESS CENTRE

Our Fitness Centre is packed with everything you need for a fantastic workout. Stay cool and comfortable as you exercise in our fully air-conditioned space. Enjoy the convenience of private restrooms and change rooms dedicated to Fitness Centre users. Our Fitness Centre features brand new state-of-the-art equipment, ensuring you have access to the latest and most effective workout tools. With ample natural light streaming in, you’ll feel motivated and energized as you push yourself towards your fitness goals. Whether you’re a fitness enthusiast or just looking to stay active, our Fitness Centre provides a modern and inviting space for your exercise needs.

SPORTS COURT

Whether you’re a fan of netball, tennis, or basketball, our versatile Sports Court caters to your interests.
Feel free to gather your friends, family, or fellow guests and engage in friendly matches or intense competitions. The court is available for use at no cost, making it an accessible option for everyone.

To make the most of your Sports Court experience, our friendly concierge team is here to assist you. They will provide you with the necessary equipment and help you book the court to ensure a seamless and enjoyable time.

Whether you’re looking to work up a sweat, improve your skills, or simply have some fun, our Sports Court offers a fantastic opportunity to engage in various sports activities. So, grab your gear and head to the Sports Court for a memorable and active experience at Novotel Surfers Paradise.

IMPORTANT INFORMATION

We would like to inform that our facility is undergoing facade improvements. As a result, the sports court will be closed from May 12 until the end of the year. It will, however, remain open over school holidays.

We appreciate your understanding during this enhancement period and look forward to welcoming everyone back to the newly improved facilities.

Thank you for your continued support.

LAUNDRY

Our convenient laundry facility, located on level 5, is designed to cater to the needs of both travelers and families. We understand that keeping your clothes clean and fresh is essential, especially when you’re away from home.

Families, in particular, will appreciate our laundry facility. With larger loads of laundry often required, our full-sized washing machines and dryers can handle the task efficiently. No more worrying about finding a local laundromat or spending excessive time doing laundry during your stay. Our facility provides a convenient solution, ensuring you have more time to enjoy your family vacation.

To make things even more convenient, we offer EFT (Electronic Funds Transfer) payment options. This means you can easily pay for your laundry services using a card or other electronic payment methods, eliminating the need for cash.

CAR PARKING

Paid parking is conveniently available at the adjacent Paradise Centre Car Park, accessible via lifts from the hotel lobby. Entry to the car park is located on Hanlan Street. We have arranged a discounted self-parking rate of $25 per car, per night.

Limited secure underground parking spaces are available on a first-come, first-served basis, as we are unable to reserve spaces. Please note that availability may vary. The car park has a maximum height clearance of 1.95 metres.

Guests are welcome to unload their vehicles in the Novotel driveway using the provided Porter’s Trolleys. You can then check in, store your luggage at the hotel, and self-park in the Paradise Centre Car Park for the duration of your stay.

To redeem the discounted parking rate:

Park your vehicle as normal – the boom gate will record your car registration.
During check-in, inform our friendly Reception team of your vehicle’s registration details.
The discounted rate will be applied, and parking charges will be added to your account for payment upon check-out.

If you have any questions or require assistance, our team will be happy to help!

Additional Parking:
Additional paid parking also available at Bruce Bishop Car Park.

In the event that the adjoining Paradise Centre Car Park does fill, the Bruce Bishop Car Park is located a short 5 minute walk (1 minute drive) away, just 150m from the hotel.

Please be aware, these Car Parks are not owned by Novotel Surfers Paradise and parking is subject to availability.

Book now